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Is your computor safe?

Most of us safeguard our PCs by installing anti-virus software, but for many this is where it stops.   These days, you need to be even more wary when the telephone rings.

Criminals posing as computer engineers purporting to be from Microsoft Certified Technical Department or BT Support, or TalkTalk Support, etc., are phoning consumers out of the blue and telling them they need to fix a Hub or Router fault, or increase the Broadband speed, or their computer has been reporting faults and errors.  In addition, with so much personal data being stolen by hackers from large corporate companies, a lot of scammers will even quote exact information about you to gain your trust …… DO NOT BELIEVE THEM!     Microsoft, BT, TalkTalk or any other organisation simply do not make this type of call.

Do not be tricked into allowing these scammers to remotely access your computer or install software. 

Do not give them your credit card information or make any purchases, and

Do not log on to your Bank account under their instructions!

  • Be suspicious of calls related to a computer security problem
  • Scammers will offer you refunds, don’t believe them
  • Never provide personal information, or give credit card or bank details to an unsolicited caller
  • Do not go to a website, or type anything into a computer, or install software, or follow any other instruction from someone who calls out of the blue
  • Do not carry out any banking if you suspect you have allowed a computer hacker access to your computer
  • Do not save passwords or login details within your web browser, e.g. Internet Explorer or Google, or Chrome, and be wary of password management software.

Scammers can be very persistent, persuasive and plausible and will lie about anything to convince you that something is wrong.   TCS advice is simple – If you suspect an unsolicited call could be a scam, put the phone down.  If they call back, hang up immediately.  You may have to do this a few times and it may leave you feeling quite anxious. 

 If you have any concerns about your PC and data security, please contact TCS. We will be happy to advise and assist in ensuring you have the right protection for your needs.

Tel: 01565 650949 / 07909 821416 – TCS offers its full range of services to home, office and business users.  In addition it offers specialist support to small businesses, so if you are thinking of setting up a business, expanding your existing business IT requirements, or simply looking for some external expert IT support, please call 01565 650949 or 07909 821416 to discuss.